Bookings, Confirmation & Payment Procedures

How do we handle Bookings, Confirmation & Payment requests?


Once we get your ok to go ahead, we will book all services as per our correspondences, we need the following information to continue:

Flights & Train Tickets bookings: we need the passports copies of all passengers

Tours: We need your hotel name & address, group leader phone number

Car rental: please advise pick up, drop off point and driver’s license and passport copy of passengers who will drive the car. Now you can drive with your home country license on Hainan Island by applying a Hainan Temporary Driving Permit

Hotel booking: One Passport copy

Admission Tickets: One passport copy and phone number


Once we get your details, we will book the services and email you a confirmation with all the details including payment options.

Payment Options:

To make a bank transfer to our company account in EURO/USD/SGD

This will be the easiest way if you use e-banking. 50% -100% of the total amount payable is requested upon confirmation depending on travel days, and the balance by bank transfer before arrival or cash upon arrival.

Beneficiary Name: Hainan Joy Tours & Travel Service Limited

Beneficiary Account: 266280951648

Bank Name: Bank of China Sanya Branch

Swift Code: BKCHCNBJ75A

CNAPS: 104641003301

ABA: 236964

Bank Address: Jiefang 3 Road, Sanya, Hainan Province, China

Sometimes the amount in our confirmation is in Chinese Yuan, but please note that you can’t make a bank transfer in Chinese Yuan from your overseas account to our company account. Please make a bank transfer in USD or Euro from your bank account, and our bank here in China will credit the amount into our account in Chinese Yuan.

To pay with your credit card with 3% (visa& Master) and 4% (AMEX) surcharge by email the following information:

Credit card type: VISA       Master        Amex       

Credit Card # _______________                                                  

The expiry date (Month/Year):        /      

Cardholder (please print):                           Nationality:               

Your Address in your home country:                                                                                         

Mobile No:                                                E-mail 

Please note that in China, we could only charge Chinese Yuan from your credit card, the amount billed to your credit card in your local currency might be different from our confirmation due to currency exchange. It costs you more or less due to currency exchange, and we charge 3%-4% surcharge depending on your credit card type.

Transfer to our POSB account in Singapore.

The owner of Hainan Joy Tour and Travel Service, Caddie has an account in POSB.

Beneficiary Name: Lu Hanying

Beneficiary Account No: 149-42586-1

Bank Name: POSB

Account Type: Transfer Account

You may wonder why Caddie has an account in POSB as she is not Singaporean. Her twin daughters studied 7 years in Singapore; The two girls graduated in 2014, and now work in Singapore. Caddie herself has visited Singapore over 10 times

Internet Banking: 

Pay to our PayPal account with 4.8% surcharge:;

Or Alipay Account: or pay to our WeChat account 13807535200.