Terms & Conditions

Deposits and Final Payments:

Credit card guarantee or deposit to our bank account is required in order to hold your reservation. Some more exclusive resorts or specific vendors have additional deposit requirements. Final payment is to be made no later than your departure from Sanya by cash or credit card. If for any reason your credit card guarantee or deposit is not received by www.sunnysanya.com on or before due dates, we reserve the right to change the price or cancel the booking.

* Exceptions: During public holidays, full payment is required by all hotels, resorts, and airlines.

Amendments and Cancellation Fees:

We are a travel agency, so the amendments and cancellation policy are subject to our suppliers including hotel, airlines, transportation companies. More details will be included in our confirmation.


All information on our website is accurate as date noted, and is subject to change without notice. Prices or travel package offered are only guaranteed upon Final Written Confirmation by credit card guarantee or deposit paid in due dates.

Travel Insurance:

We strongly advise that you purchase a comprehensive travel insurance policy to cover all aspects of your holiday including the loss of baggage and personal items, personal injury and death, inclement weather clause, pre-existing medical condition waiver (includes traveling parties and immediate family


Hainan Joy Tours and Travel Service, the owner of www.sunnyhainan.com , act as agents for services provided by operators herein and cannot be held liable for any of those providing services listed in our website and confirmation or any other services incidental thereto. Therefore, all bookings with www.sunnyhainan.com are subject to terms and conditions and limitations imposed by airlines, hoteliers, and other service providers.

Baggage and personal effects are the passengers own risks and it is the responsibility of the passenger to obtain insurance against loss or damage.

www.sunnyhainan.com shall be exempt from all liability for losses or additional expenses in respect or any detention, delay, loss, damage, sickness, or injury, irrespective of the cause, including strikes, war, quarantine and whether or not directly or indirectly caused by any service provided or by a service provider, or by any property used or utilized by a service providers.

We reserve the right to correct any errors, prices or commissions of information in www.sunnyhainan.com, prior to final confirmation being received by www.sunnyhainan.com.